Error - Juno's central computers could not be accessed using the number(s) in the current dialing profile (Juno 5.0)

This message will most likely appear after you have upgraded to a new version of Juno. You can fix the problem by forcing Juno to update the access number list manually.

To do this in Juno version 2.0 or higher:

1. Exit Juno.
2. Click the Windows Start button and select Find, then Files or Folders.
3. Set the Look In box to C:\
4. Type dialprof.nv in the Named box, then click Find Now.
5. When the file is found, click on it once to select it and press the Delete key on your keyboard.
6. Type pop.nv in the Named box, then click Find Now.
7. When the file is found, click on it once to select it and press the Delete key on your keyboard.
8. Open Juno.
9. When you click Get New Mail, Juno will prompt you to download a new access number list and select new access numbers.

Other questions about access numbers:

• Is there a local access number in my area?
• Why can't I connect to my access number?
• If I don't have a local number, will I be charged for connecting to Juno?
• How can I request that local access numbers be offered in my area?
• What do I do if I don't have a local access number in my area?
• How do I change my access numbers in the Juno software?
• I use my computer from more than one location. How do I set up a different dialing profile for each location?
• Which Juno access numbers have 56K capabilities?
• What do I do if an access number I've used before is now missing?
• What do I do if an access number is listed on Juno's access number Web site but does not appear in my Juno access numbers list?
• How do I make Juno dial the area code and/or "1" before an access number?
• How do I enable or disable call waiting?