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How do I change my contact and/or Billing information?

If you would like to make changes to your billing account information online, please visit our Web site at http://account.juno.com.

Here you can update your account status and manage other billing-related items. To update your billing address, please follow the instructions below:

  1. Click the "Update my Address" link under the "Billing" section.
  2. Click "Change Billing Address" and enter your new information. You can change the name on the credit card, as well as your street address, city, state/province, ZIP/Postal code, country and phone number in the text boxes. Make sure to type the phone number like this: 1234657890 - without any spaces, dashes, or parentheses.
  3. To change your current Contact Address, click the "Change Contact Address" button. You can change the name on the credit card, as well as your street address, city, state/province, ZIP/Postal code, country and phone number in the text boxes. Make sure to enter the Phone number without any spaces, dashes, or parentheses.

Note: The name and address that you enter must match the information printed in your monthly statement for the credit card that you provided.

  1. When you have finished making the changes, click the "Submit" button.
  2. After your session is completed, click the "Sign out" link at the top right.
  3. Click the "Submit" button when you are finished.

NOTE: For security reasons you will be unable to view your existing credit card details while updating or changing your billing information.




 
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