My Juno
Corporate
Help
Affiliates
My Account
Join Now
Billing History &
Account Info
My Password
Update My Payment Info
Update My Address
Upgrade My Account
Billing Questions
Access Numbers
Connection Issues
Email Questions
Get Juno Software
Safety/Security
Contact Us
Select a different
Operating System
Windows98
Windows95
WindowsME
WindowsNT
Windows2000
WindowsXP
WindowsVista
Windows7
Windows8
Mac OS-9
Mac OS-X
Linspire
Billing FAQs
How much does Juno DSL cost?
Do I have to pay extra for equipment or installation?
Besides the basic subscription rate, are there any other costs that I need to know about?
Do I have to make a commitment with early-termination fees?
If I already have Juno DSL servicer, how can I check if my service is under a commitment?
Where can I get billing support?
When will I be billed for Juno DSL?
Will I be charged according to my usage?
I switched to Juno DSL from a different DSL provider, but my old service continues to bill me.
I have questions about my payment.
What should I do if I didn't print the confirmation page when I signed up?
If I upgraded from Juno Dial-up Service, does my billing date change?
I just signed up for Juno DSL and don't understand the amount I was charged on my bill.
I cannot use the service because it keeps telling me I need to update my account information.
I just updated my payment information and still cannot use the service.
I recently cancelled the Juno DSL service. Do I qualify for a refund and if so, how long does it take to receive it?
What will happen if I change my phone number or move to a new location?
Can I change my Juno memberID or email address registered with the Juno DSL service?
Search our knowledge base
NGCV
