Help Center Home

 My Billing Statement

 My Services

 My Password

 Update My Payment Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Connection Issues

 Email Questions

 Get Juno Software

 Safety/Security

 Contact Us

Select a different
Operating System


Connection Problems
I can't connect to the Internet.
The DSL light on my modem is on, but I can't get Web pages and/or email.
I switched to Juno DSL from a different DSL provider, and can no longer connect to the Internet.
What causes poor connection quality?
Why am I getting random/frequent disconnections?
Why is my Internet connection slow?
The DSL light on my modem is blinking green fast.
The Internet light on my modem is solid red.
The Ethernet or USB lights on my DSL modem is off.
Error "Broadband Link is Currently Not Available"
Error "Intermittent Connection Issue"
Error "No DSL Connection"
Excessive Sessions Warning
I lose my DSL connection when answering a phone call.
Where can I check the settings for my DSL modem?
I set up my Juno DSL, but I'm not sure that I did it correctly. How do I set it up again?
How do I check if my modem or internet connection is working?
How do I make sure that no one changes my DSL modem settings?
Error - Member ID or Password is incorrect.
Why can't I connect with my desktop icon?

Search our knowledge base


Print This Page

Now viewing
support for
Juno Free Service
PlatformWindows
OSWindows98
BrowserCCBot 1.0


 
Juno Home | My Juno | Help | My Account | Corporate | Join Now
About Juno | About United Online | Our Services | Advertisers | Investors | Press | Privacy Statement | Your Privacy Rights  | Terms of Service

        United Online             FTD        |        Classmates.com        |        MyPoints        |        NetZero        |        Juno        |        MySite        |        FreeInternet.com    

© 1995-2009 Juno Online Services, Inc. Juno is a registered trademark, and the Juno logo is a trademark of Juno Online Services, Inc.
NGCV