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Operating System

I switched to Juno DSL from a different DSL provider, and can no longer connect to the Internet.

If you've recently switched to Juno DSL from a different provider, you must use the DSL modem that came with your Juno DSL Broadband Installation kit. Our service does not support other modems.

You should also check to be sure your Juno DSL service has been activated. Log on to your account at and click on Track the status of your DSL order to confirm your Service Ready date.

If you are using the Juno DSL modem, and it is after your Service Ready date, please click here for more help.

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