Help Center Home

 Billing History &
        Account Info

 My Password

 Update My Payment Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

 Email Questions

 Get Juno Software


 Contact Us

Select a different
Operating System

How do I install Norton AntiVirus?

When you install your NetZero DSL software, the Norton AntiVirus installation program is automatically placed on your computer's Desktop. To install Norton AntiVirus:

  1. Double-click on the Install_NortonAntiVirus_EN.exe icon on your Desktop to begin the installation process.

  2. Click Next on the Terms & Conditions screen, then select 'I accept the License Agreement,' and click 'Next'.
  3. Click Start Scan when you reach the PreInstall Scanner screen, to detect any components that might interfere with the installation.

  4. Click Next on the Select the destination folder screen to accept the default installation location, or click Browse to specify a new location.

  5. Select Custom Install, then click Install now.
  6. Once the software is installed, restart the computer and reconnect to the Internet.
  7. On the Software Service screen, select: I have already subscribed to Norton AntiVirus. Activate my software.
  8. Enter your activation PIN in the My Service PIN field on the Norton AntiVirus Service Activation screen. (Note: your PIN is included in the Welcome letter you received after signing up for NetZero DSL service. If you can't find the letter, you can get your PIN by logging in to

  9. Once the activation process is complete, you'll be prompted to run to LiveUpdate to update Norton AntiVirus and virus definitions.

Return to Security Index

Juno Home | My Juno | Help | My Account | Corporate | Join Now
About Juno | About United Online | Our Services | Investors | Press | Privacy Policy | Your Privacy Rights: Do Not Sell My Info  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1995-2020 Juno Online Services, Inc. Juno is a registered trademark, and the Juno logo is a trademark of Juno Online Services, Inc.