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Billing History & Account Info
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My Password
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Update My Payment Info
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Update My Address
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Upgrade My Account
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Billing Questions
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Access Numbers
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Connection Issues
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Email Questions
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Get Juno Software
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Safety/Security
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Contact Us
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How do I change the modem password? To change the current password: - Open a web browser and enter either http://home, http://gateway.2Wire.net, or http://192.168.1.254
- Click Settings then click Password to open the Administration Password page.
OR Click System Password from the Top Networking Features pane to access Administration Password page. - Make sure that the Enable Password Protection check box is selected.
- Enter the current password in the Enter Current Password field.
- Select the password option:
- If Use Default System password is selected, no further action is required, go to 8.
- If Create or Edit a Custom Password is selected, continue with the next step.
Note: The default system password is printed on the bottom of the gateway. - Enter a new password between 5 and 31 alphanumeric characters in the Enter New Password field.
Note: The password is case-sensitive. - Re-enter the new password to confirm in Confirm New Password field.
Note: Although optional, it is strongly recommended that you enter a password hint to remind you if you forget your password. - Click Save.
Note: If you forget the password, you have to hard reset the modem so as to reset it to factory defaults which will in turn affect the other modem settings.
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