Help Center Home

 Billing History &
        Account Info

 My Password

 Update My Payment Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

 Email Questions

 Get Juno Software


 Contact Us

Select a different
Operating System

My neighbor has Juno DSL, but I can't get it. Why?

Juno DSL is available in many areas, but service is limited by the distance from your home to the phone switching station. This means that you could have a neighbor across the street who can get Juno DSL, while you can't.

Juno DSL is typically available to customers residing within 18,000 feet from a DSL switching station. If your residence is outside this limit, you may not be eligible to receive service at this time. Also, while DSL does run over standard phone lines, if the wiring in your house is old, you may need to get it repaired or upgraded before you can receive Juno DSL service.

Juno Home | My Juno | Help | My Account | Corporate | Join Now
About Juno | About United Online | Our Services | Investors | Press | Privacy Policy | Your Privacy Rights: Do Not Sell My Info  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1995-2020 Juno Online Services, Inc. Juno is a registered trademark, and the Juno logo is a trademark of Juno Online Services, Inc.