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Extending Email Headers - Microsoft Outlook 98 / 2000

Extending email headers will enable you to identify who sent you a particular email message and how you received it. Complete the following steps to extend the header of an email and to file a complaint with Juno regarding the spam or offending message.

To show extended email headers in Microsoft Outlook:

  1. Open the appropriate email message.
  2. From the View menu, select Options.
  3. Additional information including the return path, received-from data and the message ID will be displayed under Internet Headers.

Note: If you want to report spam or an offensive message, you will need to copy and paste the full header and the actual text of the spam or offensive message into a new email message.

  1. Left-click at the beginning of the header text and drag over the entire header.
  2. Right-click and select Copy.
  3. Click on the Close button.
  4. Click on the New icon to open a new message.
  5. Click once in the text box of your new message.
  6. From the Edit menu, select Paste.
  7. Left-click in the spam or harassing email text box and drag over the entire message.
  8. Right-click and select Copy.
  9. Click once in the text box of the new message under the header text.
  10. From the Edit menu, select Paste.
  11. Enter spamdesk@support.juno.com in the To: field.
  12. Click on the Send button to report your problem.



 
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