Help Center Home

 Billing History &
        Account Info
 

 My Password

 Update My Payment Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

 Email Questions

 Get Juno Software

 Safety/Security

 Contact Us

 
Select a different
Operating System

Extending Email Headers - Microsoft Outlook Express

Extending email headers will enable you to identify who sent you a particular email message and how you received it. Complete the following steps to extend the header of an email and to file a complaint with Juno regarding the spam or offending message.

To show extended email headers:

  1. Open the appropriate email message.
  2. From the File menu, select Properties.
  3. Select the Details tab. Additional information including the return path, received-from data and the message ID will be displayed on the tab.

    Tip: A shortcut to extending an email header in Outlook Express is to press Ctrl+F3 simultaneously on your keyboard while you are in the email document.

Note: If you want to report spam or an offensive message, you will need to copy and paste the full header and the actual text of the spam or offensive message into a new email message.

  1. Left-click at the beginning of the header and drag over the entire header.
  2. Right-click and select Copy.
  3. Open a new message.
  4. Click once in the text box of your new message and select Edit and Paste.
  5. Left-click in the spam or harassing email text box and drag over the entire message.
  6. Right-click and select Copy.
  7. Click once in the text box of the new message and select Edit and Paste.
  8. Enter spamdesk@support.juno.com in the To: field.
  9. Click on the Send icon to report your problem.



 
Juno Home | My Juno | Help | My Account | Corporate | Join Now
About Juno | About United Online | Our Services | Advertisers | Investors | Press | Privacy Policy | Your Privacy Rights  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1995-2018 Juno Online Services, Inc. Juno is a registered trademark, and the Juno logo is a trademark of Juno Online Services, Inc.
NGCV