Help Center Home

 Billing History &
        Account Info

 My Password

 Update My Payment Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

 Email Questions

 Get Juno Software


 Contact Us

Select a different
Operating System

Sending and Receiving Videos

How do I view a video?

If you're an Juno member, new Video Mail messages will be in your Email on the Web inbox, identified by the Video Mail icon. To view, just click on the message as you would a regular email, and press the Play button in the middle of the screen.

If you're not an Juno member, you'll receive a Video Mail notification containing a link to your Video Mail. This will take you to a page where you will be able to view the video without worrying about downloading it first. You can visit the page as often as you like, and view the video as many times as you wish within the availability period based on the sender's service level.

The default setting to view Video Mail is automatically determined based on your connection. If the video is having problems playing, you can change the setting to improve performance by clicking on the Video Quality button to change it. To learn more about your video settings, click here

Juno Home | My Juno | Help | My Account | Corporate | Join Now
About Juno | About United Online | Our Services | Advertisers | Investors | Press | Privacy Policy | Your Privacy Rights  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1995-2018 Juno Online Services, Inc. Juno is a registered trademark, and the Juno logo is a trademark of Juno Online Services, Inc.