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Operating System

Troubleshooting

I get a "Video exceeds maximum size" error when uploading a video.

The video messages you send are restricted by both size and time according to your service level:

Service LevelMax Length (Minutes)
(Recording Video)
Max Size (MB)
(Uploading Video)
Free users3100
Platinum/MegaMail5100
MegaMail Plus10200

You will not be able to upload any video that exceeds either the maximum file size or duration for your service level. If you attempt to upload a video which is bigger than either of these, you'll see this warning. If possible, you will need to edit it to meet the limits.



 
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