Troubleshooting I get a "Video exceeds maximum size" error when uploading a video. The video messages you send are restricted by both size and time according to your service level: Service Level | Max Length (Minutes) (Recording Video) | Max Size (MB) (Uploading Video) | Free users | 3 | 100 | Platinum/MegaMail | 5 | 100 | MegaMail Plus | 10 | 200 |
You will not be able to upload any video that exceeds either the maximum file size or duration for your service level. If you attempt to upload a video which is bigger than either of these, you'll see this warning. If possible, you will need to edit it to meet the limits.
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