Help Center Home

 Billing History &
        Account Info
 

 My Password

 Update My Payment Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

 Email Questions

 Get Juno Software

 Safety/Security

 Contact Us

 
Select a different
Operating System

Common Browsing Errors / Solutions

Microsoft - Internet Explorer
"Content Advisor Information is Missing or Has Been Tampered With"

When you run Internet Explorer, you may receive the following error message: "Content Advisor configuration information is missing. Someone may have tried to tamper with it. You may want to check the Content Advisor settings." When you click OK, Internet Explorer can no longer access the Internet.

Note: Removing and reinstalling Internet Explorer does not resolve this issue.

To disable the Content Advisor:

  1. Open Internet Explorer.
  2. Click Tools on the menu bar and select Internet Options... from the drop down menu.
  1. Select the Content tab.
  1. Select Disable in the Content Advisor section. You may be asked for a password.
  1. Type in password and click OK to finish the process.
    Note: You can use the Hint to remind you of your password, or if you have not created a password, leave the password field blank and click OK.
  1. Read the statement and check the box next to Do not show this dialog again if you prefer to not have this message shown again.
  2. Click OK.
  3. Click OK again to exit.



 
Juno Home | My Juno | Help | My Account | Corporate | Join Now
About Juno | About United Online | Our Services | Advertisers | Investors | Press | Privacy Policy | Your Privacy Rights  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1995-2018 Juno Online Services, Inc. Juno is a registered trademark, and the Juno logo is a trademark of Juno Online Services, Inc.
NGCV