Common Email Errors / Solutions Outlook Express - "Unable to logon to the server using Secure Password Authentication�" Complete the following instructions to resolve this issue: ![](/img_support/icon_oex.gif) - Open Outlook Express.
![](/img_support/spa1_accounts.gif) - From the Tools menu, select Accounts.
- Select the Mail tab and click once on pop.juno.com to highlight it.
![](/img_support/spa2_mail_ju.gif) - Click on the Properties button.
- Select the Servers tab.
![](/img_support/spa3_servers_ju.gif) - Uncheck the circle next to Log on using Secure Password Authentication.
- Uncheck the box next to My server requires authentication.
- Repeat steps 3-7 if you have more than one account.
- Click OK to exit.
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