Connection Errors / Solutions

Error 07: Juno has encountered a problem with the Windows Operating System. Restarting your computer may correct this problem.

To resolve Error 07, please follow the steps below:

A. To Restart a computer

B. To Uninstall and Reinstall Juno

Un-installing Juno

1. Click the Windows Start button, point to Settings and select Control Panel.
2. Double-click the Add/Remove Programs icon.
3. Click once on Juno Internet to highlight it and click on the Add/Remove button.
4. Click OK and OK again to close the Control Panel.

Re-installing Juno

1. Click the My Computer icon on the desktop.
2. Double-click on Local Disk C:
3. Double-click on JunoInstaller.
4. Double-click on JunoHSSetup.exe or JunoSetup.exe to begin re-installing Juno.
5. Follow the on-screen instructions to complete re-installing Juno.

If you are unable to locate the file required to reinstall Juno, please click here.