Help Center Home

 Billing History &
        Account Info
 

 My Password

 Update My Payment Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

 Email Questions

 Get Juno Software

 Safety/Security

 Contact Us

 
Select a different
Operating System

Common Connection Errors / Solutions

"JunoPort will not dock / undock properly"

In order for you to successfully dock the JunoPort, your computer's display settings must be set to at least 800x600 pixels. Follow the instructions below to ensure that you have the proper settings.

  1. Right-click on your desktop (anywhere other than an icon or the taskbar).
  1. Select Properties.
  1. Select the Settings tab.
  2. Under Screen Area, ensure that your settings are set to at least 800x600 pixels.

    Note: Move the slider to the right to increase your settings.

  3. Click OK.

For help with JunoPort interaction, click here.




 
Juno Home | My Juno | Help | My Account | Corporate | Join Now
About Juno | About United Online | Our Services | Advertisers | Investors | Press | Privacy Policy | Your Privacy Rights  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1995-2018 Juno Online Services, Inc. Juno is a registered trademark, and the Juno logo is a trademark of Juno Online Services, Inc.
NGCV