Common Browser Errors / Solutions

Error - Invalid System Time

Juno 5.0 members, click here
Juno 2.0 (and below) members, click here

Juno 5.0 members

If the date and time on your machine are not set correctly, Juno will not be able to start up. You must reset the time on your computer. This error can occur when your computer is set to a date that is earlier than the release date of the version of Juno that you are using.

To reset your computer time:

1. Click the Windows Start button, point to Settings, and then click Control Panel.
2. In the Control Panel window, double-click the Date/Time icon.
3. On the Date/Time Properties screen, set the correct date and time.
4. Click OK.

Please note that on some older machines, the date and time may be erased every time you restart your computer. This happens when the battery your computer uses to store the date and time has run out of power. In such a case, consult your manual or your computer's manufacturer for information how to obtain and install a new battery.

Juno 2.0 (and below) members

We have recently discovered an error with the Juno software and the system clock on your computer.

If you are using Juno software versions 2.x and below, you may see an error Invalid System Time on your screen. This error would cause the Juno software to read the time on your computer as a future event thereby could prevent you from connecting to the Internet.

Juno has already identified these members and has mailed a copy of the software along with the installation and set-up instructions.

If for any reason the software mailed to you does not resolve your issues, please contact us toll-free at 1-800-654-5866 to speak with a technical support agent free of charge.