Common Browser Errors / Solutions

Error - Program is not 32-bit compatible (Juno 5.0)

If you are having trouble installing Juno and receive this message, it usually indicates the Juno software was not completely downloaded to your computer. Try downloading the software again by going to http://my.juno.com/s/download. If possible, use a different Web browser.

If you have a CD-ROM drive, you can get a copy of the Juno CD-ROM in the mail by calling us toll-free at 1-800-654-5866, 5 days a week from 9 AM. to 9 PM. ET. Please note, there is a one-time $10.00 processing fee for the CD-ROM that includes shipping and handling.