Common Browser Errors / Solutions

Error - Juno cannot run at this time because the RICHED32.ddl file is missing (Juno 5.0)

The riched32.dll file is a file Juno needs to display text. This file is typically included in minimum installs of Microsoft Windows 95 or later. If you do not have this file, you can uninstall and then reinstall WordPad. After you have reinstalled WordPad, please try starting Juno again.

Note: WordPad is installed from your original Windows installation files, so please make sure you have your Windows installation files on disk or CD-ROM, or that they are backed up on your computer.

To uninstall WordPad:

1. Click the Windows Start, point to Settings, then click Control Panel.
2. In the Control Panel window, double-click the Add/Remove Programs icon.
3. On the Add/Remove Programs Properties screen, click the Windows Setup tab.
4. In the Components list, double-click Accessories.
5. On the Accessories screen, locate and then clear the WordPad check box and click OK.
6. On the Add/Remove Programs Properties screen, click Apply. Windows will uninstall WordPad.

To reinstall WordPad:

1. On the Add/Remove Programs Properties screen, in the Components list, double-click Accessories.
2. On the Accessories screen, locate select the WordPad check box and click OK.
3. On the Add/Remove Programs Properties screen, click Apply. If prompted, insert your Windows installation CD-ROM or disk. Windows will install WordPad.