Help Center Home

 Billing History &
        Account Info
 

 My Password

 Update My Payment Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

 Email Questions

 Get Juno Software

 Safety/Security

 Contact Us

 
Select a different
Operating System

Why was my credit card declined?

If your credit card was declined when you tried to sign up for one of our pay services, please understand that this may be caused by several factors. For example, if the bank that issued your credit card is unreachable and unable to verify account information, no authorization of ANY transactions can take place until its systems are functioning properly again. This is to prevent any unauthorized use of your credit card, and is intended for your safety.

To resolve this issue, please do one of the following:

  1. Try using another credit card.
  2. Contact your credit card company to find out why the card was declined. The phone number of your credit card company is provided on your credit card statement and at the back of the credit card itself.

Please note that because your card was declined, you have not yet been charged for the service.

If you have any questions about this, please do not hesitate to contact us, click here to submit a Personal Assistance Ticket to us and we will investigate the matter further.




 
Juno Home | My Juno | Help | My Account | Corporate | Join Now
About Juno | About United Online | Our Services | Advertisers | Investors | Press | Privacy Policy | Your Privacy Rights  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1995-2018 Juno Online Services, Inc. Juno is a registered trademark, and the Juno logo is a trademark of Juno Online Services, Inc.
NGCV