Help Center Home

 Billing History &
        Account Info
 

 My Password

 Update My Payment Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

 Email Questions

 Get Juno Software

 Safety/Security

 Contact Us

 
Select a different
Operating System

How can I cancel my Juno pay service?

We're sorry to hear you would like to cancel our service.

If you are experiencing problems preventing you from properly using our service, then perhaps we can help resolve the issue. Below is a list of our most common troubleshooting solutions.

Troubleshooting Issues
I cannot obtain a stable connection with Juno
Connection Error (691) You appear to have entered an invalid Member ID and/or password.
How do I set up my email account?
Slow connection speeds with (Juno) or (Juno Turbo)
Failed connecting to our server
Problems with Juno Turbo

If you need further assistance resolving these technical issues, one of our email representatives will be happy to help you. Simply fill out a Personal Assistant Ticket by clicking here.


If you would like to cancel your account, please call our toll-free billing support number at 1-888-811-5866.

When you call, be prepared to provide your Juno Member ID and last 4 digits of your credit card or Platinum account number for verification purposes.

Note: This phone line is for billing-related calls ONLY; billing agents are unable to answer other types of inquiries.



Print This Page

Now viewing
support for
Juno Free Service
PlatformWindows
OSWindows98
BrowserCCBot 2.0


 
Juno Home | My Juno | Help | My Account | Corporate | Join Now
About Juno | About United Online | Our Services | Advertisers | Investors | Press | Privacy Policy | Your Privacy Rights  | Terms of Service

        United Online                Classmates        |        MyPoints        |        NetZero        |        Juno        |        MySite    

© 1995-2014 Juno Online Services, Inc. Juno is a registered trademark, and the Juno logo is a trademark of Juno Online Services, Inc.
NGCV