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Select a different
Operating System

To Uninstall Norton 360™ Online

Note: For Norton 2013 product information, please click here.

  1. Click the Windows Start button and then click Control Panel.
  2. Click on Add or Remove programs.
  3. Find Norton 360™ Online from the list of currently installed programs, click on it, and then click Change/Remove.
  4. Choose one of these options when asked to Select Your Uninstall Preference:
    • Norton Custom Uninstall - Select this option if you want to reinstall Norton 360™ Online or another Norton product.
    • Norton Complete Uninstall - Select this option to completely remove Norton 360™ Online without saving your settings, passwords, and preferences.
  5. Click Next to uninstall Norton 360™ Online.
  6. Click Restart Now to restart your computer. Norton 360™ Online is not fully uninstalled until you restart your computer.
Before reinstalling Norton 360™ Online, be sure you've completely uninstalled the existing version.

To reinstall Norton 360™ Online:
  1. Insert the Norton 360™ Online CD in your CD-ROM drive (or double-click on the downloaded Norton 360™ Online installation file) and follow the on-screen instructions.

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