Using Juno Internet
What is JTV?
When you connect to Juno Internet, you will notice a new feature called JTV. JTV provides you with information we believe you will find entertaining, interesting, or valuable. JTV will play while your modem connects to our servers, and automatically closes once you are connected.
I have a password related question.
If you have any questions regarding your password, please contact support at junoemailpreview@support.juno.com. 
My favorites are missing.
When you installed Juno Internet, your Favorites might not have been transferred. If not, they still exist in the Juno Web browser in Juno Classic.
What happened to my Web browser?
Juno Internet uses Internet Explorer as its default browser. When you select Web, either upon logging in or after getting your email, you'll see the Internet Explorer interface.
How do I provide feedback?
We encourage any feedback you might have, whether positive or negative, about Juno Internet. To let us know what you think, or to offer suggestions about features you'd like to see, just email us at junoemailfeedback@support.juno.com. Please note that this address is for feedback only, and not support, so you will not receive any reply to emails sent here.
How do I get support for Juno Internet?
If you have any problems with Juno Internet, or need support for the installation or features, you can reach us two ways: Please note these are support contacts only. If you have any feedback about Juno Internet, or have suggestions regarding features, please email us at junoemailfeedback@support.juno.com. This is a dedicated feedback address and you will not receive any reply to emails sent here.
|
