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How to Sign Up Online, Download, and Install Juno Platinum

Note: This page applies to Mac OS 9 users only.

To begin the signup process, go to www.juno.com and select a Juno Platinum option.

  • For instructions on signing up for Juno Platinum, continue with
    the steps below.

Click on the Sign Up Now button to begin the sign up process.

  1. Fill in your area code and the first three digits of your phone number to check if Juno has an access number in your area and click Next.

    Note: The screen below will appear if there is no access number in your area.

  1. The main signup screen will appear.
  1. In the Member ID text box, type your desired Member ID.
  2. In the Password text box, type in your desired password.
  3. In the Re-Type Password text box, type in your password again.
  4. In the Question drop-down menu, select a question.

    Note: In order to make a positive identification, a Customer Care representative may ask you this question when you inquire about or attempt to make changes to your account.

  5. In the Answer text box, type in your answer.

    Note: This answer must also be provided to a Customer Care representative in order to complete the positive identification process.

  6. If you wish to provide an alternate email address, please enter it in the Alternate Email text box. If you do not have an alternate email address, please check the box next to I do not have another email address.
  7. After reading the Juno Terms and Conditions, click on the I Accept button. If you do not accept the terms of the agreement by clicking on the I do not agree to the Service Agreement link, the account setup will terminate.

    Note: If you have chosen a Member ID that is already in use, you will be prompted to select a new one.
    Choose an alternate Member ID from the suggestions provided, or type a different Member ID in the text box. Click Next when done.

  1. The Select an Offer screen will appear, displaying your chosen service plan and other service upgrade offerings.

  1. Click the checkboxes next to the plans you want to select, then click Next.
  2. The Provide Payment Information screen will appear.

On the Provide Payment Information page, verify that the Platinum package is listed at the top of the screen.

Fill out your personal information, then scroll down and fill out all the necessary credit card information. When you are ready, click on the Submit button. If you need to clear the fields and start over, click on the Clear button.

Important: Be sure to click on the Submit button only once, or you may receive duplicate charges.

When your credit card is accepted, a confirmation window will appear.

Important: Please print this page in case you forget this information.


If you would like instructions on how to download the Juno software to floppy disks, click here.


Download Instructions

Internet Explorer 5 Users:

  1. Click the Download Now link to begin the download process.
  2. A Download Manager window will appear and the software will begin to download to your computer.
  1. When the download is complete (after just a few minutes), find the icon labeled Juno OS9 on your desktop and double-click it.

Note: If this icon is missing, look for JunoOS9.sit on your desktop and double-click it.This will cause the stuffit file will expand into the Juno installer file, called Juno OS9. Double click this file to begin the installation process and start the Juno software.

For a step-by-step walkthrough of the installation process, click here.

Netscape Users:

  1. Click the Download Now link to begin the download process.
  2. A window will appear asking you to open the file or save it to disk.
  1. Click the button next to Save this file to disk and click OK.
  1. Another window will appear asking you where to save the file. Next to the Where: drop down menu, choose Desktop and click Save.
  2. When the file is finished downloading, click Show File Location and double-click the icon labeled JunoOS9.sit.

  1. The stuffit file will expand into the Juno installer file, called Juno OS9. Double click this file to begin the installation process and start the Juno software.

For a step-by-step walkthrough of the installation process, click here.




 
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