Help Center Home

 Billing History &
        Account Info

 My Password

 Update My Payment Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

 Email Questions

 Get Juno Software


 Contact Us

Select a different
Operating System

Deleting Messages

Note:If you're using Juno's new Message Center, please click here.

To delete messages from your Email on the Web account:

  1. Find the messages you want to delete, and click the check box to the left of the sender's name.

Note: You can quickly select every message by clicking Select All. This will put a checkbox next to every message displayed on the page. To uncheck everything, click Clear All.

  1. Click Delete to send your selected messages to the Trash folder.

Any messages you checked off will be moved to the Trash folder for your final review.

To permanently delete messages in the Trash folder:

  1. Select the Trash folder in the navigation bar.
  2. Click Empty Trash.

Note: Messages left in the Trash folder will be permenantly erased when you log out of Email on the Web, regardless if you empty your trash or not.

Retrieving messages accidentally sent to the Trash

If you accidentally delete a message and want to retrieve it, you can move the message from the trash folder to another folder. To do this:

  1. Put a checkbox next to the message(s) you want to move from the Trash folder.
  1. Click the Move selected item(s) to... dropdown box and select the folder you want to move the message to.

Back to the Main Menu

Juno Home | My Juno | Help | My Account | Corporate | Join Now
About Juno | About United Online | Our Services | Investors | Press | Privacy Policy | Your Privacy Rights: Do Not Sell My Info  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1995-2020 Juno Online Services, Inc. Juno is a registered trademark, and the Juno logo is a trademark of Juno Online Services, Inc.