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I cannot send or receive mail.

If you are unable to send or receive email, first be sure you are connected to the Internet by trying to open a Web page. If you have confirmed you have connection but still can not send or receive email try the following troubleshooting steps.

  • Have you configured Windows Mail? Click here to learn how to configure Windows Mail.
  • Check your POP and SMTP settings. Click here to learn Juno's POP and SMTP settings.
  • For problems sending mail, click here.
  • For problems receiving mail, click here.


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