FAQs | Help

Welcome!

Thank you for previewing our new Juno Internet software.

The new Juno Internet software is in preview mode. This means that Juno has extensively tested the software but we are looking for feedback from our users who want to see the software before we release it to everyone. The feedback we hope you give is if you like or dislike the new look, whether or not you encounter problems, or if you want us to add features to the software. Every bit of feedback helps.


Providing Feedback:
The easiest way to provide feedback is to select 'Submit Feedback' in the Help menu of the Juno software. Selecting this will open an email to the preview feedback email address. You may also email us directly at junoemailfeedback@support.juno.com. Don't be shy, the more feedback you tell us, the better our software will be.


What to expect in the new software.
When you install the Juno Internet preview software all your email and address book contacts will copy to the new software. You will also see new icons on your desktop to access the new software. If you want to return to the Juno classic software, you may uninstall the Juno Internet preview software and we'll put the icons you normally see right back where they were and your Juno classic version will be unchanged. Please Note: Any new address book contacts or new email sent or received using the new Juno Internet preview software will not transfer to the Juno classic software.

New Look: We've given the Juno Internet software a face lift. The new look is clean and modern.

Address Book: We've added a few extra fields for your contacts. You can now add a work address, birth date and cell phone number for each contact.

Search Email: You can now search for email. Just click the Search Email button in either the Read Tab or the Write Tab and enter any word in the email you're looking for.



Contacting Juno Internet Preview Support:
If you run into any technical problems with the preview software please email junoemailpreview@support.juno.com. If you need immediate assistance call our preview technical support at 1-800-654-5866.

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Last Update: 06-25-2007

  

 
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