Q: How do I get started?
A: Just click on the 'Download Juno Preview Software' on Juno Internet Preview home.

Q: How do I provide feedback?

A: You can send feedback by sending email to junoemailfeedback@support.juno.com and remember, be as detailed as possible with your feedback. There is also a link to 'Submit Feedback' in the Help menu of the software.

Q: How long do I have to participate in the Juno Internet preview?

A: You may use the Juno Internet preview software for as long as you like however, we would like to receive feedback from you as soon as possible so that we may continue to improve the software.

Q: If I don't like using the Juno Internet preview software, can I go back to using Juno Classic?

A: Absolutely. Once you uninstall the Juno Internet preview software your original links to Juno Classic will be restored and you will be able to go back to using it as it was before you began using the Juno Internet preview software. All of the emails that you had saved in Juno Classic will be there when you go back however, any email that you sent or received while using the Juno Internet preview software will not transferred to Juno Classic.

Q: I am experiencing a problem with the Juno Internet preview software, how do I contact support?

A: If you are experiencing a technical problem with the Juno Internet preview software, you may reach Juno Customer Care by emailing junoemailpreview@support.juno.com or by calling 1-800-654-5866.

Last Update: 06-25-2007