Help Center Home

 Billing History &
        Account Info
 

 My Password

 Update My Payment Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

 Email Questions

 Get Juno Software

 Safety/Security

 Contact Us

 
Select a different
Operating System

Common Email Errors / Solutions

Netscape Mail - "Server not responding"

This error may be caused by incorrect mail server settings. Identify and correct your settings by completing the instructions below:

  1. Open Netscape Navigator.
  2. From the Options menu, select Mail and News Preferences.
  1. Select the Servers tab.
  1. In the Outgoing Mail (SMTP) Server text box, type authsmtp.juno.com
  2. In the Incoming Mail (POP3) Server text box, type pop.juno.com
  3. In the POP3 User Name text box, enter your Member ID.
  4. Select the Identity tab.
  1. In the Your Name text box, type your name.
  2. In the Your Email text box, type your email address.
    For example: memberid@juno.com
  3. In the Reply-to-Address text box, type your email address.
    For example: memberid@juno.com
  4. Click OK to exit.



 
Juno Home | My Juno | Help | My Account | Corporate | Join Now
About Juno | About United Online | Our Services | Investors | Press | Privacy Policy | Your Privacy Rights: Do Not Sell My Info  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1995-2020 Juno Online Services, Inc. Juno is a registered trademark, and the Juno logo is a trademark of Juno Online Services, Inc.
NGCV