Help Center Home

 Billing History &
        Account Info
 

 My Password

 Update My Payment Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

 Email Questions

 Get Juno Software

 Safety/Security

 Contact Us

 
Select a different
Operating System

Connection Errors / Solutions

Error 03: Your copy of the Juno software has been corrupted. You must reinstall the software in order to correct this problem.

Error 03 appears when one of files required to run Juno is missing or damaged and thereby preventing the software from launching correctly. To resolve the issue, please uninstall and reinstall the software.

To Uninstall and Reinstall Juno

Un-installing Juno

  1. Click the Windows Start button, point to Settings and select Control Panel.
  2. Double-click the Add/Remove Programs icon.
  3. Click once on Juno Internet to highlight it and click on the Add/Remove button.
  4. Click OK and OK again to close the Control Panel.

Re-installing Juno

  1. Click the My Computer icon on the desktop.
  2. Double-click on Local Disk C:
  3. Double-click on JunoInstaller.
  4. Double-click on JunoHSSetup.exe or JunoSetup.exe to begin re-installing Juno.
  5. Follow the on-screen instructions to complete re-installing Juno.

If you are unable to locate the file required to reinstall Juno, please click here.




 
Juno Home | My Juno | Help | My Account | Corporate | Join Now
About Juno | About United Online | Our Services | Advertisers | Investors | Press | Privacy Policy | Your Privacy Rights  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1995-2018 Juno Online Services, Inc. Juno is a registered trademark, and the Juno logo is a trademark of Juno Online Services, Inc.
NGCV