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Operating System

Connection Errors / Solutions

Error 11

Juno can be launched correctly by clicking the Juno icon on the desktop or clicking on the exec.exe file from the Juno folder. Trying to launch Juno through 3rd party applications or through any other means will result in Error 11.

Please try the following solutions to resolve the problem.

A.Restart your computer and launch Juno
B.Locate and launch Juno

A. To Restart a computer

    1.    Click the Start button and select Shut Down.
    2.    Select Restart.
    3.    Launch Juno after Windows restarts.

B. Locate and launch Juno

If you are unable to locate Juno, please follow the steps below:

  1. Click the Windows Start button and select Search.
  2. Select Find Files or Folders.
  3. Type exec.exe and click Search/Find Now.
  4. Double-click the file when it appears.

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