Common Macintosh Errors / Solutions Error 731: PPP connection failed - Your computer's Network settings are not configured properly. This page applies to Mac OS 9 users only.
 Runtime error 731 occurs on the Macintosh due to incorrect connection settings in the System Preferences. To fix this problem, follow the steps below:
A. Verify your modem settings If your modem is not configured correctly, Juno will not function properly. To verify that your modem configuration is correct, please complete the following steps: - Go to the Apple Menu, select Control Panels and choose Modem.
- In the Modem window, choose your modem from dropdown menu (Such as Apple Internal 56K Modem)

- Change the Sound and Dialing preferences as needed.
- Make sure the box next to Ignore dial tone is NOT checked.
- Go to the File menu and select Quit. If you are asked to save your changes, click Yes.
B. Disable the option to "Connect automatically when starting TCP/IP Applications" - Go to the Apple menu, choose Control Panels, and select Remote Access.
- Click Options...

- Click the Protocol tab.

- Make sure the box next to Connect automatically when needed is unchecked.

- Click OK.
- Go to the File menu and select Quit. If you are asked to save your changes, click Yes.
- Retry your Juno connection.
C. Verify network settings. - Go to the Apple Menu, select Control Panels, and choose TCP / IP.
- Make sure Connect via: is set to PPP.

- Make sure that Configure: is set to Using PPP Server.
- Go to the File menu and select Quit. If you are asked to save your changes, click Yes.
D. Disable auto-connecting. - Click the Apple menu and select Control Panels.
- Click Remote Access.
- The name, password, and number fields must be BLANK.
- Click Options.
- Click the Protocol tab.
- Clear the box next to Connect automatically when starting TCP/IP applications.
- Click OK.
- Click the File menu and select Quit. If you are asked to save your changes, click Yes.
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