Common Connection Errors / Solutions
RAS - Remote Access Services errors
If you are receiving RAS error 621, 659, 667, 669-673, 692, or 745, please try the following steps:
A. Shut down and restart your computer and modem to reset them. Try to connect to Juno Platinum again.
B. Check network settings.
- Go to the Apple Menu, select Control Panels, and choose TCP / IP.
- Make sure Connect via: is set to PPP.
- Make sure that Configure: is set to Using PPP Server.
- Go to the File menu and select Quit. If you are asked to save your changes, click Yes.