Help Center Home

 Billing History &
        Account Info
 

 My Password

 Update My Payment Info

 Update My Address

 Upgrade My Account

 Billing Questions

 Access Numbers

 Connection Issues

 Email Questions

 Get Juno Software

 Safety/Security

 Contact Us

 
Select a different
Operating System


I see a charge on my bill that I do not recognize

Juno may not have been able to collect your monthly payment in the previous month/s (Click here for reasons as to why this could have happened). Hence, you were charged the balance as well as the current month's charges on your last billing date.

Or,

You may have upgraded your service to Juno Turbo or added another Juno service, such as MegaMail or our Family Pack. When you upgraded, you may have incurred pro-rated charges, which carried forward to your next billing date. Hence, you were charged an amount that is different from the advertised rate. However, please note that going forward, you will be charged as per the advertised rate.


Juno Home | My Juno | Help | My Account | Corporate | Join Now
About Juno | About United Online | Our Services | Advertisers | Investors | Press | Privacy Policy | Your Privacy Rights  | About Ads  |   Terms of Service

        United Online                NetZero        |        Juno        |        MySite    

© 1995-2018 Juno Online Services, Inc. Juno is a registered trademark, and the Juno logo is a trademark of Juno Online Services, Inc.
NGCV