General

• What is Juno Platinum?
• What are the system requirements to run Juno on the Macintosh?
• What connection speeds does Juno offer?
• Does Juno offer Instant Messaging or Newsgroups?
• What is My Juno?
• What pay services does Juno offer?
• Once I pay for Platinum, will my credit card be billed automatically?
• Does Juno accept checks or money orders?
• What credit cards does Juno accept?
• Can I use a debit card to pay?
• How do I switch from another Internet Provider?
• Can I use a Juno 5.0 Platinum or SpeedBand account with the Mac or Linspire version of Juno?

Juno Platinum

• What is Juno Platinum?
• How many hours per month do I get with Juno Platinum?
• How do I sign up for Juno Platinum?
• How can I pay for Juno Platinum?
• Once I pay for Platinum, will my credit card be billed automatically?
• Can I check my account status as a Platinum member?
• How do Web pages load faster under Platinum?
• Is Juno Platinum available in Canada?
• Can I use a Juno 5.0 Platinum or SpeedBand account with the Mac or Linspire version of Juno?

Juno Family Pack

• What is Family Pack?
• What are the system requirements for Family Pack?
• What payment methods can I use to pay for Family Pack?
• How much does Family Pack cost? How do I get it?
• How do I access the content once I have paid for it?
• Do I have to be a Juno Platinum or Juno Turbo member to purchase Family Pack?
• Can I access Family Pack over any Internet connection?

Juno PC Tune-Up

• What is PC Tune-Up?
• What are the system requirements for PC Tune-Up?
• What payment methods can I use to pay for PC Tune-Up?
• How much does PC Tune-Up cost?
• How do I get PC Tune-Up?
• How do I use PC Tune-Up?
• Do I have to be a Juno member to get PC Tune-Up?

Juno Entertainment Pack

• What is Entertainment Pack?
• What are the system requirements for Entertainment Pack?
• What payment methods can I use to pay for Entertainment Pack?
• How much does Entertainment Pack cost? How do I get it?
• How do I access the content once I have paid for it?
• Do I have to be a Juno member to purchase Entertainment Pack?
• Can I access Entertainment Pack over any Internet connection?

Juno Learning Edge

• What is Learning Edge?
• What are the system requirements for Learning Edge?
• What payment methods can I use to pay for Learning Edge?
• How much does Learning Edge cost? How do I get it?
• How do I access the content once I have paid for it?
• Do I have to be a Juno member to purchase Learning Edge?
• What do I do if I have trouble using Learning Edge?

Juno Value Pack

• What is Value Pack?
• What are the system requirements for Value Pack?
• What payment methods can I use to pay for Value Pack?
• How much does Value Pack cost? How do I get it?
• How do I access the content once I have paid for it?
• Do I have to be a Juno member to purchase Value Pack?

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