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Operating System

Juno's Central Computers do not respond (Juno 2.0)

If Juno's central computers do not respond when you try to visit an advertiser's Web site, the central computers and access numbers may be experiencing heavy network traffic.

Below are a list of steps you can take to troubleshoot this problem:

  • Please try connecting again at a different time of day. The central computers and access numbers may be experiencing heavy network traffic.
  • Try changing your Web access number.
  • If the problem persists, review your modem configuration.

To change your Web access number in Juno 2.0:

  1. Go to the Connection menu and select Access Number Setup and Selection.
  2. Click Next until you get to the Select Web Access Number screen where you can select a new Web access number.

Other questions about connectivity:



 
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