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Operating System

I'm having trouble customizing the My Juno Start Page (Internet Explorer)

If you're having trouble customizing your personal Start Page in Internet Explorer, you will first need to clear your browser's "cookie" files.

Internet Explorer 7.x:

  1. Log off Juno and close all open programs.
  2. Click Start and select Control Panel.
    (Windows XP Classic View - click on Windows Start button and select Settings and Control Panel)
  3. Double-click Internet Options.
  4. Select the General tab.
  5. Under Temporary Internet Files, click on Settings.
  6. Click on View Trusted Files.
  7. Your Temporary Internet Files window will open up.
  8. Go to the Edit menu and choose Select All.
  9. Go to the File menu and choose Delete.
  10. Click OK.
  11. Close the Temporary Internet Files folder.
  12. Click OK in the Settings window and OK again to exit.

Internet Explorer 6.x and 5.x:

  1. Log off Juno and close all open programs.
  2. Click on the Windows Start button and select Settings and Control Panel.
    (Windows XP Users - click Start and Control Panel.)
  3. Double-click Internet Options.
  4. In the Temporary Internet Files section, click the Settings... button.
  5. In the Settings window, click the View Files... button.
  6. Your Temporary Internet Files window will open up.
  7. Go to the Edit menu and choose Select All.
  8. Go to the File menu and choose Delete.
  9. Click OK.
  10. Close the Temporary Internet Files folder.
  11. Click OK in the Settings window.

The next step is to make sure that your security settings allow all cookie files.

Internet Explorer 7.x:

  1. Open Internet Explorer.
  2. Go to the Tools menu and select Internet Options.
  3. Click the Advanced tab.
  4. Click the Reset all Defaults button under Internet Explorer Default Settings section.
  5. Click Reset all Defaults again in the Internet Explorer Default Settings window.
    Note: Click OK in the Internet Explorer window suggesting you to close all the open windows or programs. Please make sure that you save all your work in the other programs and close them before you attempt to reset your default settings.
  6. Click Close.
  7. Click OK and restart your Internet Explorer for the changes to be applicable.

Internet Explorer 6.x and 5.x:

  1. From the Internet Properties window, select the Security tab.
  2. Click Default Level. If this option is grayed out, go to the next step.
  3. Select the Advanced tab.
  4. Click the Restore Defaults button.
  5. Click OK.

You should now be able to log on to Juno and successfully customize your Start Page.




 
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