New User Guide for Former Earthlink Members

Now that you've made the switch to Juno, you will notice certain differences in the way you access different Internet features. This page will try to answer common questions that Earthlink users might have.

Juno and its services are not affiliated with or endorsed by Earthlink.

A. Where's my email?

There are several different ways to access email with Juno. The easiest and most common way is to use Juno Email on the Web. With Email on the Web, you can access your account to read, write, and send email.

To get to Email on the Web:

1. You can easily access all of your email folders and options by clicking the "Email on the Web" tab from my.juno.com

3. For more information on how to use Email on the Web, click here.

B. How do I inform friends and family about my new Juno email address?

If you are running version 6.x of the Juno software, you can use the Email Change of Address Kit located in the Options menu within the JunoPort / Juno Platinum Toolbar.

For more information on how to use this tool, click here.

C. How do I check my account information?

To check your account information at any time, from any computer, please visit https://account.juno.com/s/account

If you need help using the Account Information page, click here.