Getting Started

• What is Juno Internet?
• Is the Juno Internet Vista compatible?
• What are the system requirements?
• How do I get Juno Internet?
• Can I go back to Juno Classic?
• Is Juno Classic still on my computer?
• Is my email transferred to Juno Internet?
• Can I keep using Juno Internet after testing?

Installing Juno Internet

• How do I install Juno Internet?
• How do I remove Juno Classic?
• How do I remove Juno Internet?

Using Juno Internet

• What is JTV?
• My favorites are missing.
• What happened to my Web browser?
• How do I retrieve my password?
• How can I provide feedback?
• How do I get support for Juno Internet?

Connection Errors

• Error: Page cannot be displayed.
• How do I change Access numbers?
• Error: No network connection established.
• Error: Failed connecting to our server.
• Error 500: Connection Error
• Error 602: Port Already Open
• Error 645: Internal Authentication Error
• Error 650: Server not Responding.
• Error 678: Remote modem not responding
• Error 680: There is no dial tone.
• Error 691: Incorrect Member ID or Password.

Juno Software Errors

• My Firewall program keep blocking Juno.
• Error 02 - Juno software is already running
• Error 17: Juno has encountered a problem and needs to close
• I click on the Connect Button but nothing happens.
• Error: Problem starting Juno
• Error: Unable to contact Juno Server