Error - Account not authenticated by ISP server pop.juno.com
(Juno 5.0)

To access your account through Juno Email on the Web, you must have remote access to your account enabled. Remote access is an optional security measure of Juno that you can easily enable or disable. If remote access is disabled, you cannot log on to Juno Email on the Web, even if you are using the computer on which you disabled the remote access. After you enable remote access, try logging on to Juno Email on the Web again.

To enable remote access in Juno 3.0 or later:

1. Start Juno on the computer where you originally disabled the remote access.
2. Go to the Options menu and select Password and Security.
3. In the Password and Security window, under Security, make sure the Allow access to my account from other computers check box is selected. If it is not, select it.
4. Click OK.

To enable remote access in Juno 2.0:

1. Go to the Options menu, point to Remote Access, and click Enable.

If for some reason you cannot enable remote access to your account yourself (for example, you disabled remote access on your grandmother's computer in Florida and you live in New York, or your hard drive crashed and you had to reinstall all the software on your computer), we can enable remote access for you. Click here to find out how to contact Juno technical support.

You can also send the following details to postmaster@juno.com to get remote access enabled for your account.

• Your Juno email ID (the user name associated with your account)
• Your Personal Identification Number (PIN)

Note: If you are writing from another account, we cannot process your request unless you send us the PIN associated with the original account.

You can create a four-digit Juno PIN by visiting our Web site at https://account.juno.com/s/pincreate

Note: You need your password to create a PIN.